I sent my broken xbox 360 (3 red rings) to be repaired under warranty. i sent it off about 2 weeks ago, and the repair status on the website is still "waiting for arrival at repair facility". ive heard about this happening due to that they dont update it very often, and i sent it away during the xmas holiday season but it said 2 – 3 weeks and its coming up on 3 weeks. what is the likelihood that it has been lost in postage, or when can i expect it to be back?
also i live in sydney in australia, and sent it reply paid to some address in chullora.