My Xbox 360 repair was finished on 11-16-2008, ever since that time the status on my xbox support page has said the console is being shipped back to you. However it provides me with no tracking number. When I call 1-800-4MYXBOX they provide me with a tracking number that doesn’t work, which makes me think my repaired box is just sitting there with a label but hasnt been picked up…which is very frustrating. How long will my console sit there with a label waiting to be picked up by UPS?
i sent my xbox 360 away for 3 red lights, ive used the ups tracking number to track it to germany and it says,
Type: Package
Status: Returned to Shipper
Returned On: 03/25/2009 3:16 A.M.
Signed By: SMIRNOV
Location: RAMPE
Returned To: FRANKFURT, DE
Service: STANDARD
Weight: 3.70 Kgs
FRANKFURT,
DE 03/25/2009 3:51 A.M. DEPARTURE SCAN
03/25/2009 3:16 A.M. RETURNED TO SHIPPER
FRANKFURT,
DE 03/24/2009 7:18 P.M. ARRIVAL SCAN
Can anyone tell me what this actually means? ive also checked the repair status on xbox support website and it says i have no registered consoles for repair, whereas yesterday it said it was waiting for console.
Ok I sent in my 360 about a week and a half ago because I had the red ring of death. The repair status had my serial number of my xbox. It went through all the steps and they said they sent my xbox back to me. Well, today when I checked my status to see where my xbox was, I had a new serial number and no status at all. However, I never received any packages from UPS or FedEx. I never got my xbox back. What the heck is going on?
I tried to fix my red ring but only after going through various proccesses and ups and downs did I realise they were now doing it for free.
I requested a new one and they sent a confirmation email with delivery details. Will they return my xbox because i have took it apart?
I sent my 360 in for repair almost 2 months ago with the RROD. Microsoft repaired it and sent it back only to be lost by UPS on the way to my house. Now after I complained and argued with xbox support for the last month they are sending me a new unit. But I see on UPS’s website that xbox is sending me 3 packages. One is the xbox (8pounds) the others are 4 pounds. What else would they be sending to me???
Its not the cables or hard drive because I only sent the console!