My boyfriend and I recently purchased an Xbox 360 (it’s only about a week old) and we’ve been having trouble with the wireless controller that came with it. The connection and whatnot are fine, but a lot of the time down on the D pad can be unresponsive and the up on the left control stick will sometimes stick and cycle through menus when we aren’t even touching the controller.
We got the console from Gamestop, and they give an automatic warranty for one year for the console in which they’ll replace the system with a new one if it fails. We were wondering if this applies to the controller that came with it as well, or if we’d have to contact Microsoft about the problems with the controller. It’s too late here to contact Gamestop, and we wanted to check here before we went through the trouble with arguing with them.
Any help on the matter would be appreciated.